Privacy Policy

1. Introduction

Welcome to FeedScape, operated by Trendspark Ltd. ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video creation platform.

By using FeedScape, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and password when you create an account
• API Keys: Your OpenAI and ElevenLabs API keys, which are encrypted and stored securely
• Content: Videos, scripts, scenes, and other content you create using our platform
• Payment Information: Processed securely through Stripe (we do not store full payment card details)

2.2 Automatically Collected Information

• Usage Data: How you interact with our platform, features used, and time spent
• Device Information: Browser type, device type, operating system, and IP address
• Log Data: Server logs, error reports, and performance metrics

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services
• To process your subscription payments
• To authenticate your API keys and process video generation requests
• To communicate with you about your account, support requests, and service updates
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our Terms of Service
• To analyze usage patterns and improve user experience

4. API Key Security

Your API keys are encrypted using industry-standard encryption methods and stored securely. We use your API keys solely for the purpose of processing your video generation requests through the respective providers (OpenAI and ElevenLabs). We never access, use, or share your API keys for any other purpose.

You are responsible for maintaining the confidentiality of your API keys. We recommend using API keys with appropriate rate limits and monitoring usage through your provider accounts.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data in transit and at rest
• Secure storage infrastructure (S3-compatible storage for file storage, PostgreSQL for database)
• Regular security audits and updates
• Access controls and authentication mechanisms

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Third-Party Services

FeedScape integrates with several third-party services to provide our platform functionality. Your use of these services is subject to their respective terms of service and privacy policies:

• OpenAI: We use your OpenAI API key to generate images and visual descriptions for your videos. OpenAI's privacy policy: https://openai.com/policies/privacy-policy
• ElevenLabs: We use your ElevenLabs API key to generate voice narration and music for your videos. ElevenLabs' privacy policy: https://elevenlabs.io/privacy
• Stripe: We use Stripe to process subscription payments. Stripe's privacy policy: https://stripe.com/privacy
• Firebase Analytics: We use Firebase Analytics (with your consent) to analyze website usage and improve our services. Firebase is provided by Google LLC. Google's privacy policy: https://policies.google.com/privacy

We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies to understand how they handle your information.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist in our marketing efforts. For detailed information about our cookie practices, please see our Cookie Policy.

7.1 Types of Cookies

• Essential Cookies: Required for the platform to function properly (e.g., authentication, session management)
• Analytics Cookies: Used to understand how visitors interact with our platform (only with your consent)
• Preference Cookies: Store your preferences, such as cookie consent choices

7.2 Cookie Consent

We only use non-essential cookies (such as analytics cookies) with your explicit consent. You can accept or reject analytics cookies through our cookie consent banner. Your preferences are stored in your browser's localStorage and persist for 365 days.

8. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform (e.g., hosting, payment processing, email services)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
• With Your Consent: When you explicitly authorize us to share your information

9. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Data Portability: Export your content and data
• Opt-Out: Unsubscribe from marketing communications (account-related emails will still be sent)

To exercise these rights, please contact us at contact@feedscape.co.

10. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal data, except where we are required to retain it for legal, accounting, or security purposes.

11. Children's Privacy

FeedScape is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using FeedScape, you consent to the transfer of your information to these countries.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: